Frequently Asked Questions

MEM stands for Micro-Environment Modulation. MEM-Activated Water™ is water infused with oxygen nanobubbles — sub-200nm bubbles with a negative surface charge that provides thermodynamic stability and allows sustained oxygen delivery to the skin micro-environment.

Unlike ordinary oxygenated water, which loses dissolved oxygen almost immediately, nanobubbles maintain structural integrity and release oxygen gradually.

All three share the same MEM-Activated Water™ core technology. The difference is in the micro-environment optimization for each condition type.

Oxora Intensive: For very dry, rough, eczema-prone skin. Focuses on deep hydration and barrier support.

Oxora Relief: For sensitive, dry, rough and flaky-looking skin. Focuses on sensitivity relief and environmental resilience.

Oxora Clarity: For blemish-prone and acne-prone skin. Focuses on microbial balance and sebum-environment management.

We believe in radical transparency. Skin Base Fluid contains no fragrance, no alcohol, no steroids, no antibiotics, no occlusive agents, and no active pharmaceutical ingredients.

Full ingredient list to be published at launch.

It’s a hydrogel serum — water-light and non-occlusive.

Think of it as a base layer for the skin’s environment. It doesn’t sit on the surface like a moisturizer. It doesn’t force a response like a treatment. It’s designed to support the skin’s micro-environment, helping skin feel more comfortable.

It can be used on its own or before existing products.

Lightweight. Water-light. Non-sticky.

It absorbs cleanly within 1–2 minutes and leaves no film or residue. Most users describe it as “like putting on nothing” — which is intentional. The product is designed to change the environment, not coat the surface.

Four simple steps:

1. Cleanse gently 2. Apply Skin Base Fluid to damp skin 3. Allow to absorb (1–2 minutes) 4. Continue with existing routine — or don’t. Oxora works on its own.

Use morning and evening for best results.

We believe in honest timelines.

Week 1–2: Sensory shift. Skin may feel calmer, less reactive, more hydrated. Week 3–4: Early observations. Skin may start looking calmer and feeling more comfortable. Week 6–8: Visible change. Sustained stability becomes noticeable. Week 8–12+: Structural resilience. Skin responds better to triggers. Recovery is faster.

Results vary by individual and condition severity. Oxora is not a quick fix — it’s a foundational shift.

Yes. Skin Base Fluid is designed to work as a base layer. Apply it first, then layer other products if desired.

However, many users find they gradually need fewer additional products as their micro-environment stabilizes. Simpler routines are often better for problem-prone skin.

Skin Base Fluid contains no active pharmaceutical ingredients and is designed to complement existing regimens — not interfere with them.

However, if you are under medical care for a skin condition, we recommend consulting your dermatologist before adding any new product to your routine.

With twice-daily use (morning and evening), one bottle of Skin Base Fluid is designed to last approximately 4–6 weeks.

Yes. Skin Base Fluid can be applied to any area of skin affected by micro-environment disruption — face, neck, hands, arms, or body. The micro-environment principles are the same across all skin areas.

Oxora Intensive was specifically formulated for very dry, rough, eczema-prone skin.

Eczema-prone skin often feels dry, tight and uncomfortable. Intensive focuses on deep hydration and comfort support for dry, reactive skin that feels reactive under stress.

It is not a replacement for prescribed eczema treatment, but a complementary daily-use layer designed to support long-term stability.

Oxora Clarity was formulated for blemish-prone and acne-prone skin.

Blemish-prone skin can feel oily, congested and irritated. Oxora approaches this by supporting a balanced, comfortable skin surface without antibiotics or harsh actives.

Yes. We recommend Oxora Relief.

Rosacea involves vascular instability, barrier sensitivity, and microbiome disruption. Relief was designed specifically for sensitive, reactive skin — providing calming hydration without the occlusive film that can trap heat and irritation.

The minimalist formula is designed for sensitive, reactive-feeling skin that may not tolerate active ingredients and heavy formulations.

Yes. We recommend Oxora Intensive.

Seborrheic dermatitis-prone skin can feel flaky, uncomfortable and reactive. Oxora’s approach — particularly pH alignment and skin surface balance — is designed to support the skin surface micro-environment.

Psoriasis is primarily an immune-mediated condition with a strong genetic component. However, the skin micro-environment still plays a role in barrier function and flare severity.

We recommend Oxora Intensive as a supportive daily-use product. It will not replace immune-modulating treatment, but it may support the skin environment alongside your existing regimen.

Always consult your dermatologist.

Yes. Oxora is a skincare product, not a medication.

If you experience persistent skin sensitivity, dryness, reactivity, or breakouts that don’t resolve with conventional products — your micro-environment may be disrupted. Oxora addresses those upstream conditions regardless of whether you have a formal diagnosis.

Shipping details and regions will be available at launch.

We stand behind Oxora. Full return and refund policy details will be available at launch.

Store at room temperature, away from direct sunlight. The dark bottle is designed to protect the contents from light degradation. No refrigeration required.

Sustainability and packaging details will be available at launch.